KwickTrack Privacy Policy

Last Updated: February 7, 2026

KwickTrack ("we," "our," or "us") is a delivery driver application developed by KwickPOS. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the KwickTrack mobile application (the "App"). Please read this privacy policy carefully. By using the App, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you use KwickTrack, we may collect the following personal information:

• Account Information: Your name and employee credentials as provided by your employer (the restaurant or store using KwickPOS)
• Authentication Data: Login credentials and PIN codes used to access the App

1.2 Location Data

1.3 Camera Access

KwickTrack uses your device's camera solely for scanning QR codes during login. No photos or videos are captured or stored.

1.4 Usage Data

We collect information about your delivery activities, including:

• Delivery start and end times
• Order completion status

2. How We Use Your Information

We use the information we collect for the following purposes:

• Delivery Operations: To track and manage delivery assignments, optimize routes, and confirm order deliveries
• Authentication: To verify your identity and provide secure access to the App
• Communication: To display delivery assignments and status updates within the App
• Analytics: To analyze delivery performance and improve our services
• Employer Reporting: To provide delivery statistics and reports to your employer
• Customer Service: To assist with delivery-related inquiries and resolve issues

2.1 Data Purpose Mapping

The following table explains why each type of data is necessary:

Data Type	Purpose	Required
Name & Credentials	Account identification and authentication	Yes
Precise Location	Real-time delivery tracking and route optimization	Yes (during deliveries)
Delivery Data	Tracking delivery times and completion status	Yes

We practice data minimization and only collect information that is necessary for the App's core functionality.

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Your Employer: We share delivery-related data (location during deliveries, delivery times, completion status) with the restaurant or store that employs you through the KwickPOS system
• With Customers: Limited delivery status information may be shared with customers awaiting their orders
• Service Providers: We process your data using our own server infrastructure for data processing and delivery management. We do not share your data with third-party cloud service providers.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Account Data: Retained while you remain an active driver with access to the App
• Location Data: Delivery location records are retained for up to 90 days for operational and reporting purposes
• Delivery Records: Order and delivery history may be retained for up to 2 years for business records

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption for data transmission between the App and our servers (AES-256)
• Secure authentication mechanisms
• Access controls limiting data access to authorized personnel
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Correction

You may request access to the personal information we hold about you and request corrections to any inaccurate information by contacting us or your employer.

6.2 Location Services

You have full control over location permissions:

• iOS: Go to Settings > Privacy & Security > Location Services > KwickTrack to change permissions
• Android: Go to Settings > Apps > KwickTrack > Permissions > Location to change permissions

You may set location access to "While Using the App" or "Never." The App only requires location access while in use. Note that disabling location access will prevent delivery tracking functionality from working, but will not affect your ability to view assigned orders or use other App features.

6.3 Account Deletion

To request deletion of your account and associated data, please contact your employer or reach out to us directly. We will process deletion requests in accordance with applicable laws and our data retention policies.

7. Children's Privacy

KwickTrack is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. By using the App, you consent to the transfer of your information to the United States.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

11. Contact Us